For any of the jobs below, we recommend you apply if you love education, early-stage startups, and a culture that emphasizes improvement, thinking, collaboration, and ownership (these are our core values). To apply, tell us why you would be great for the role and send a resume to jobs[at]activelylearn.com.
Vice President of Customer Success
Location: Seattle, WA (HQ)
We are looking for a leader to run Customer Success, which is responsible for implementing Actively Learn in schools and districts across the country, including the renewal of contracts. The Success team educates and trains teachers, instructional coaches, and administrators on Actively Learn’s curriculum platform, as well as how to use the platform to amplify literary practices that will help students become stronger readers and learners.
Own an annual renewal revenue target and lead a remote Success team working with hundreds of K-12 institutions.
Recruit and hire talented individuals to grow the team, which is expected to double in size in the next six months.
Coach and develop individuals with varying levels of experience at Actively Learn and managing accounts.
Manage the Success function using Salesforce data and reporting to prioritize team activities and report on performance.
Develop expertise on Actively Learn, literacy and learning in order to be a subject-matter expert for customers, with the ability to perform individual contributor responsibilities if required.
Continuously improve processes and resources to be more effective and efficient to help the team achieve their goals.
Collaborate with other key company functions (Sales, Marketing, Product) and share insights as the “voice of the customer” to improve cross-functional initiatives.
3+ years of proven success managing a team of success or account managers working with K-12 schools and districts
A track record of strong coaching that others have relied upon to improve their skills
Demonstrated ability to manage a large portfolio of accounts
Strong strategic thinking, using data to inform decision-making
Presentation skills, both in-person and online
Excellent written and verbal communication skills
Interest in literacy across subject areas
Ability to travel during peak times of the year
A strong work ethic, empathy, and the ability to take direction and guidance
Sr. Manager of School Partnerships (Senior Account Executive)
Locations: MidWest, Texas, South East, North Carolina
In this role you will drive revenue for Actively Learn. You will be responsible for a large geographic territory where you will form new partnerships with schools and ensure the continued growth of existing ones. Our ideal candidate will be able to:
Hunt for new prospects by leveraging current partners, prior relationships, and conferences
Figure out the latent needs of a school administrator in a 15 minute conversation and articulate how Actively Learn addresses those needs or is not a fit
Give an awesome live or webinar product demo of Actively Learn while crisply articulating the benefits of the literacy platform
Manage 200+ opportunities at various stages of the buying cycle—and always understand the health of your pipeline
Use Salesforce to manage relationships and understand health of pipeline
Be strategic in implementing tactics to meet revenue targets
Deeply understand literacy pedagogy and be a consultant to school and district administrators to help them figure out what will best meet their needs
We expect a candidate would have at least 3 years of experience selling software in K-12. The candidate will be highly organized, efficient and effective at communicating with partners, and very collaborative.
Sr. School Success Manager
Location: United States (high priority MidWest, Mid Atlantic, Texas and South)
At Actively Learn, we strive to be not just a vendor to schools and districts, but a true partner. This means we’re relentlessly focused on delivering value in every partnership. In this role you will work proactively with schools and districts to get their students reading for depth. You will be responsible for onboarding partners and ensuring they will renew. To do this, you’ll need to build and maintain strong, long-lasting partnerships with stakeholders at all levels of K-12 institutions. Product and pedagogy experience will help partners use Actively Learn to its fullest potential.
Own end-to-end client lifecycle post-sale with a dedicated portfolio of partners
Develop and lead implementation plans with partners
Deliver professional development sessions, both in person, and online
Monitor partner and portfolio health and ensure satisfaction by developing strong relationships and increasing usage and adoption
Serve as an implementation expert and partner to help schools and districts drive improved student reading outcomes
Travel approximately 20% to meet with partners for professional learning & planning
4+ years in a Sales (likely expansions) or Success (renewal) role, ideally at an EdTech B2B or B2G at a software company
Demonstrated project and portfolio management skills with 60+ partners
Excellent communications across all channels, with an emphasis on written communication
Experience in probing for underlying customer needs and providing solutions based on them
Strong communication and interpersonal skills with aptitude in building relationships with every level of decision making in schools & districts
Have a proven ability to organize and prioritize against competing needs
We expect the candidate will demonstrate a strong work ethic, empathy, excellent communications skills, and ability to take direction and guidance. If you are interested, send us an email at email@example.com. To get us really excited, tell us about a time you convinced a group of people to try something new.
Senior Full Stack Engineer
Location: Seattle, WA (HQ)
Actively Learn’s mission is to enable every student to learn deeply.
Our vision is why we are building the best digital reading platform for students. For too many, reading is simply not as educational and rewarding as it should be. We reinvent reading so that students deeply understand what they read, build connections between texts, and actively construct knowledge.
As a company, we want to help students learn, think, and become people who do great things. We are optimistic about what thinking young people can accomplish and we look forward to the world they will build.
We’re hiring a software engineer to join our growing engineering team and help build out and scale our platform and services. We’re looking for someone who is as passionate about education and collaboration as they are about technology.
Culturally, our team is a small, highly collaborative start-up, and each of us get to wear a variety of engineering hats.
What we do:
We are web engineers experienced in building performant web platforms at scale.
We are committed to clean, maintainable code and using the right tool for the job.
Passionate about continuously improving the systems you are responsible for
Passionate about clean, readable, maintainable code and architecture
Posses great problem solving skills
Strong written and verbal communication skills both with technical and non-technical staff
Live or want to live in Seattle
3+ years industry experience in web development
3+ years industry experience with sql
Bachelor’s in Computer Science or related field or equivalent work experience
2+ years experience with Node JS
1+ years experience with Typescript
Experience communicating with and supporting customers
Product Support Specialist
Location: Seattle, WA (HQ)
In this role you will support and educate users on Actively Learn, working as a part of our Support team. You will be our front-line to all user inquiries that range from getting teachers started on our platform to helping more seasoned users with technical issues.
Responding to user inquiries via email, chat, social media, and phone.
Tracking bugs affecting users and working closely with the Engineering team to ensure a timely resolution.
Influencing product development by bringing user feedback into the product development cycle.
Create campaigns that build awareness and excitement for our platform.
1-2 years of experience in a customer-facing role. Experience in a technical support role is a plus.
Demonstrate a strong work ethic, empathy, excellent communications skills, and ability to take direction and guidance.
Strong troubleshooting skills and willing to keep digging to find the root cause of an issue.
Able to work effectively and efficiently with customers who have varying degrees of product and technical proficiency.
Having a desire to learn new skills and take on more responsibilities.
Being able to work independently but know when to ask for help.